This policy sets out how we control, process, handle and protect your personal information while using our website. Please read the following carefully to understand our views and practices regarding your personal data. By visiting https://chiyaandchai.com you are consenting to the practices described in this policy. If you do not agree then you may wish to cease viewing/using this website.
For the purpose of the Data Protection Act the and General Data Protection Regulation (GDPR) the data controller is Chiya and Chai, 36 Denholm Road, Musselburgh, EH21 6TU.
Information we may collect from you
You may give us the following about yourself by completing our online enquiry form or contacting us by email, phone or otherwise. This includes name, address, telephone number, email address and date of birth. We may take credit card information for processing any booking deposits.
Processing of your personal data
We receive any information you enter on our website contact form or provide us via email or telephone.
We use the information that you provide for such purposes as:
· To liaise with you regarding your initial query.
· To provide you with quotations.
· To disclose the information if required by law.
We will only ever use your personal information to respond to your initial request or to contact you in regards future offers and marketing solely relating to our trading business Chiya and Chai.
Sharing of your personal information
We may share your personal information with third parties in the following ways:
• we sometimes use third parties to process personal information on our behalf. For example, we may use third parties to maintain our IT systems or to process marketing material for our business. Where we use third parties to process your personal information, we will ensure that they have adequate security measures in place to safeguard your personal information;
• we will release your personal information to others when you have given your consent to that release.
Your rights
You have the right to ask us not to process your personal data for marketing or have your personal data removed at any time. If you wish for this to happen, please contact sandra@chiyaandchai.com
Access to your personal information
The Act gives you the right to access information held about you. You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request.
The site may from time to time, contain links to and from the websites of partners, networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Granting us permission to use cookies
If the settings on your web browser are set to accept cookies, by using the Website you accept this Cookies Policy and you consent to us using the cookies in this Website in the manner explained in this Cookies Policy.
Should you wish to remove or not use cookies from our Website you can learn how to do this below, however doing so will likely mean that our Website will not work as you would expect and you may no longer be able to use the Website to purchase goods and services.
If you do not agree to this Cookies Policy, please do not use our Website.
Changes to this Cookies Policy
We may revise and update this Cookies Policy at any time and will indicate at the top of this page when this Cookies Policy was last revised. Please periodically review the Cookies Policy, as your continued use of our Website indicates your agreement with any changes that we make.
What are cookies and how do they benefit me?
Cookies are small text files that are placed on your computer or mobile device when you browse websites. Like most modern websites this Website uses cookies. Cookies help us provide you with the best experience we can.
Cookies allow us to enable many functions of the website to ensure its smooth operation. The text below should help explain what cookies we use and what the implications of usage are.
Our cookies help to:
• make our Website work as you’d expect
• remember your settings during and between visit
• improve the speed/security of the Website
• make our special offers more relevant to you
We do not use cookies to pass personally identifiable data to third parties
More information about our cookies
Cookies set by us:
• We use cookies to make our Website work including:
• allowing you to sign up to our newsletter
• remembering if we have already asked you certain questions
One of the cookies we use is essential for parts of our Website to operate and [has][have] already been set. You may delete and block all cookies from our Website, but please be aware that restricting or deleting cookies may impact on the functionality of our Website and your ability to use our Website.
If you wish to prevent these cookies being set, please do not use our Website.
Improving our Website – Anonymous Visitor Analytics
We also use cookies to compile visitor statistics (called analytics) such as how many people have visited our Website, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our Website isn’t working as it should for particular technologies), how long they spend on the Website, what pages they look at, etc. This helps us to continuously improve our Website. These so called “analytics” programs work on an anonymous basis and as such don’t hold any personally identifiable information.
We use the software package known as Google Analytics to do this. You can opt-out of being tracked by Google Analytics.
We’d prefer you didn’t turn these cookies off as this data is seriously helpful to us in improving our Website.
Cookies set by third parties
Our Website, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our Website includes the following which use cookies:
Videos (powered by YouTube and Vimeo); Google Maps; and other embedded content.
Disabling these cookies will likely break the functions offered by these third parties
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. The Help function within your browser should tell you how.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Doing so however will likely limit the functionality of our and a large proportion of the world’s websites, as cookies are a standard part of most modern websites
It may be that if you have concerns around cookies they in fact relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
A full list of our website cookies
Here is complete list of our cookies:
1. Google Analytics
2. Facebook Pixel
Data security and protection
We ensure the security of any personal information we hold by using secure trusted technology companies.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
